Bug tracking: Difference between revisions

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=== Introduction ===
== Introduction ==


GForge is a feature-rich system for collaborating on a software project [http://gforge.org (GForge homepage)]. Under the [http://wald.intevation.org/ GForge setup by Intevation company], there is a [http://wald.intevation.org/tracker/?group_id=21 set of trackers for the GRASS project], including 9 items:


* code feature requests
=== GitHub issues (2020 - present time) ===
* code issues
* code patches
* doc feature requests
* doc issues
* doc patches
* website feature requests
* website issues
* website patches
<br>
These are 3 groups of 3 kinds of trackers, each group dedicated to GRASS code, documentation and website matters, respectively. The kinds of trackers include:


; ''feature requests tracker'': For new functionality wishes.
Jan 23, 2020, we switched from trac to GitHub also for the bug tracking (now called "issues").
; ''issues tracker'': For bugs, and "bad features", aka "defects".
; ''patches tracker'': For user submitted patches, if the user doesn't have CVS write access but wants to share his fix/improvement, and for patches which shouldn't go into CVS for a reason, but we want to keep the track of them for later.


:'''https://github.com/OSGeo/grass/issues'''


=== Participate ===
See announcement: https://grass.osgeo.org/news/88/15/GRASS-GIS-issues-now-on-GitHub/
 
=== trac (2007 - 2020) ===
 
Since 9 Dec 2007 we use '''Trac'''. [http://trac.edgewall.org Trac] is an open source, web-based project management and bug-tracking tool, inspired by CVSTrac. It is developed and maintained by Edgewall Software.
 
:'''http://trac.osgeo.org/grass'''
 
Historical note: The GForge and RT can be used to examine the previously resolved issues, and those that were still in progress as the new system was released. It would be good to move all the tickets from the former trackers to the new one, but nodody has volunteered yet. If you are the one, please contact the admin to arrange it.
 
=== GForge (2007 - 2008) ===
 
Used: Jan 2007 - Dec 2008
 
The former tracker was [http://gforge.org GForge] (a feature-rich system for collaborating on a software project). Under the [http://wald.intevation.org/ GForge setup by Intevation company], there is a [http://wald.intevation.org/tracker/?group_id=21 set of trackers for the GRASS project].
 
==== Participate ====


The trackers are available for public view, but in order to be able to post (including creating a new report), and to use all the features of the trackers, you need to [http://wald.intevation.org/account/register.php setup an account at GForge] and [http://wald.intevation.org/project/request.php?group_id=21 join the GRASS project at GForge].
The trackers are available for public view, but in order to be able to post (including creating a new report), and to use all the features of the trackers, you need to [http://wald.intevation.org/account/register.php setup an account at GForge] and [http://wald.intevation.org/project/request.php?group_id=21 join the GRASS project at GForge].


==== GForge: How it works ====


=== How it works ===
''(note: historic section)''


All trackers' new submissions are automatically forwarded to the [http://grass.itc.it/community/support.php#devellists GRASS development mailing list]. The followup traffic is stored in the tracker, and forwarded only to parties discussing the ticket. However, any project member can "monitor" a ticket, or a whole tracker, in order to receive all the related traffic (see [http://gforge.org/docman/index.php?group_id=1&selected_doc_group_id=5&language_id=1 GForge manuals]).
All trackers' new submissions are automatically forwarded to the [http://grass.itc.it/community/support.php#devellists GRASS development mailing list]. The followup traffic is stored in the tracker, and forwarded only to parties discussing the ticket. However, any project member can "monitor" a ticket, or a whole tracker, in order to receive all the related traffic (see [http://gforge.org/docman/index.php?group_id=1&selected_doc_group_id=5&language_id=1 GForge manuals]).


Maintainers:
Maintainers:
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; ''user'': Can open new tickets in the trackers, reply to other tickets and ''monitor'', participate in surveys (''admin'' and ''developer'' can too, of course).
; ''user'': Can open new tickets in the trackers, reply to other tickets and ''monitor'', participate in surveys (''admin'' and ''developer'' can too, of course).


 
===== Buggy GForge bugtracker? =====
=== Buggy bugtracker? ===


When you spot something wrong or a possible enhacement in the setup of GRASS trackers at GForge, please drop admin a line. If it's a bug or a missing feature in the GForge software itself, please report it to [http://wald.intevation.org/projects/siteadmin wald.intevation.org GForge site maintainers], preferably using [http://wald.intevation.org/tracker/?atid=162&group_id=1&func=browse their bugtracker]. If unsure whether the issue is in the GRASS trackers setup, or in the GForge itself, contact admin first, or ask on [http://grass.itc.it/devel/index.php#list GRASS dev ML].
When you spot something wrong or a possible enhacement in the setup of GRASS trackers at GForge, please drop admin a line. If it's a bug or a missing feature in the GForge software itself, please report it to [http://wald.intevation.org/projects/siteadmin wald.intevation.org GForge site maintainers], preferably using [http://wald.intevation.org/tracker/?atid=162&group_id=1&func=browse their bugtracker]. If unsure whether the issue is in the GRASS trackers setup, or in the GForge itself, contact admin first, or ask on [http://grass.itc.it/devel/index.php#list GRASS dev ML].
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* <strike>[http://wald.intevation.org/tracker/index.php?func=detail&aid=360&group_id=1&atid=162 whole discussion included in the email notification = noise]</strike> ''fixed by Sascha Wilde on 18.07.2007''
* <strike>[http://wald.intevation.org/tracker/index.php?func=detail&aid=360&group_id=1&atid=162 whole discussion included in the email notification = noise]</strike> ''fixed by Sascha Wilde on 18.07.2007''
* [http://wald.intevation.org/tracker/index.php?func=detail&aid=85&group_id=1&atid=162 mail reply doesn't work]
* [http://wald.intevation.org/tracker/index.php?func=detail&aid=85&group_id=1&atid=162 mail reply doesn't work]
* [http://wald.intevation.org/tracker/index.php?func=detail&aid=286&group_id=1&atid=162 email notifications sent from GForge to GRASS dev ML should also have it's address to reply to]
* <strike>[http://wald.intevation.org/tracker/index.php?func=detail&aid=286&group_id=1&atid=162 email notifications sent from GForge to GRASS dev ML should also have it's address to reply to]</strike> ''fixed by Sascha Wilde on 30.07.2007''


=== GForge: beyond the trackers ===
===== GForge: beyond the trackers =====


GForge provides many functionalities. Currently we use only the trackers, as all the other functionalities are implemented in the current GRASS infrastructure (besides surveys; maybe there will be some use for them - let's keep them in mind  :)  ). However, it is worth rembering that GForge can provide things like discussion forums, mailing lists, ftp space, SVN server and some more.
GForge provides many functionalities. Currently we use only the trackers, as all the other functionalities are implemented in the current GRASS infrastructure (besides surveys; maybe there will be some use for them - let's keep them in mind  :)  ). However, it is worth rembering that GForge can provide things like discussion forums, mailing lists, ftp space, SVN server and some more.


''NOTE, 2007.04.07: according to [http://www.nabble.com/d.menu%2C-d.ask-tf3385241.html#a9832649 discussion on GRASS dev ML], migration to SVN is planned soon.''
''NOTE, 2007.04.07: according to [http://www.nabble.com/d.menu%2C-d.ask-tf3385241.html#a9832649 discussion on GRASS dev ML], [[SVN hosting|migration to SVN]] is planned soon.''
 


=== Request Tracker RT (2000 - 2006) ===


=== Legacy ===
Used: Dec 2000 - Dec 2006


The [http://intevation.de/rt/webrt?q_status=open&q_queue=grass former GRASS Request Tracker] can be used to examine the previously resolved issues, and those that were still in progress as the new system was released. It would be good to move all the tickets from the former tracker to the new one, but nodody has volunteered yet. If you are the one, please contact the admin to arrange it.
There is also the even older [https://web.archive.org/web/20070630161517/http://intevation.de/rt/webrt?q_status=open&q_queue=grass GRASS Request Tracker] - RT.


=== Bug tracking in early days (1982 - 1999) ===


=== More info ===
The entire bug tracking was done manually, through emails (with focus on the mailing lists).


== See also ==
* GRASS GIS [[Migration from CVS to SVN]]
* GRASS GIS 7 [[SVN hosting]]
* OSGeo: [https://wiki.osgeo.org/wiki/Project_Infrastructure_Migration_2007 Project Infrastructure Migration 2007]
* [http://gforge.org/docman/index.php?group_id=1&selected_doc_group_id=5&language_id=1 GForge manuals]
* [http://gforge.org/docman/index.php?group_id=1&selected_doc_group_id=5&language_id=1 GForge manuals]
* [http://grass.itc.it/bugtracking/index.php bugtracking page] on the GRASS website
* [http://grass.itc.it/bugtracking/index.php bugtracking page] on the GRASS website


[[Category: Development]]
[[Category: Development]]
[[Category: Community]]

Latest revision as of 21:23, 5 April 2020

Introduction

GitHub issues (2020 - present time)

Jan 23, 2020, we switched from trac to GitHub also for the bug tracking (now called "issues").

https://github.com/OSGeo/grass/issues

See announcement: https://grass.osgeo.org/news/88/15/GRASS-GIS-issues-now-on-GitHub/

trac (2007 - 2020)

Since 9 Dec 2007 we use Trac. Trac is an open source, web-based project management and bug-tracking tool, inspired by CVSTrac. It is developed and maintained by Edgewall Software.

http://trac.osgeo.org/grass

Historical note: The GForge and RT can be used to examine the previously resolved issues, and those that were still in progress as the new system was released. It would be good to move all the tickets from the former trackers to the new one, but nodody has volunteered yet. If you are the one, please contact the admin to arrange it.

GForge (2007 - 2008)

Used: Jan 2007 - Dec 2008

The former tracker was GForge (a feature-rich system for collaborating on a software project). Under the GForge setup by Intevation company, there is a set of trackers for the GRASS project.

Participate

The trackers are available for public view, but in order to be able to post (including creating a new report), and to use all the features of the trackers, you need to setup an account at GForge and join the GRASS project at GForge.

GForge: How it works

(note: historic section)

All trackers' new submissions are automatically forwarded to the GRASS development mailing list. The followup traffic is stored in the tracker, and forwarded only to parties discussing the ticket. However, any project member can "monitor" a ticket, or a whole tracker, in order to receive all the related traffic (see GForge manuals).

Maintainers:

general admin and cleaner
Maciej Sieczka
backup admin
Bernhard Reiter
code patches
Jachym Cepicky
website patches
Scott Mitchell
doc patches
Martin Landa


There are 3 project member roles: admin, developer and user.

admin
Manages requests to join the project and maintains the GRASS project's setup at GForge.
developer
Can do most of the things that admin can. Only that he doesn't have his duties and he can't remove the whole GRASS project. But he still can add/modify/delete trackers as well as delete tickets for good. It was neccessary to provide that much power to developers so that they could move tickets between the trackers. Developers - please use your power wisely and let the admin know before doing something more intrusive you are not sure about :).
user
Can open new tickets in the trackers, reply to other tickets and monitor, participate in surveys (admin and developer can too, of course).
Buggy GForge bugtracker?

When you spot something wrong or a possible enhacement in the setup of GRASS trackers at GForge, please drop admin a line. If it's a bug or a missing feature in the GForge software itself, please report it to wald.intevation.org GForge site maintainers, preferably using their bugtracker. If unsure whether the issue is in the GRASS trackers setup, or in the GForge itself, contact admin first, or ask on GRASS dev ML.

Current top issues with GForge from the point of view of GRASS team, which hamper info flow and productivity:

GForge: beyond the trackers

GForge provides many functionalities. Currently we use only the trackers, as all the other functionalities are implemented in the current GRASS infrastructure (besides surveys; maybe there will be some use for them - let's keep them in mind  :) ). However, it is worth rembering that GForge can provide things like discussion forums, mailing lists, ftp space, SVN server and some more.

NOTE, 2007.04.07: according to discussion on GRASS dev ML, migration to SVN is planned soon.


Request Tracker RT (2000 - 2006)

Used: Dec 2000 - Dec 2006

There is also the even older GRASS Request Tracker - RT.

Bug tracking in early days (1982 - 1999)

The entire bug tracking was done manually, through emails (with focus on the mailing lists).

See also

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